"A failure not only to understand but also to respect historic events is at the very heart of what is going on in American politics." So says Crystal Canney, CEO of The Knight Canney Group in her latest column for Independent Voter Network.
Who Had the Worst PR Week, and Why?
By Felicia Knight
There are public relations blunders and then there are public relations disasters. There are PR problems that erupt out of nowhere and there are those that are self-inflicted. This week has seen a crop of all of the above, which prompted us to take a constructive look at some PR problems that we’re thankful landed on someone else’s desk:
Anticipation: The Ultimate Tool in Crisis Management
There’s a scene near the end of the movie Gosford Park, (Julian Fellowes’s precursor to Downton Abby), where the character of Mrs. Wilson, the housekeeper, explains what it is that “a good servant has that separates them” from the others:
“It’s the gift of anticipation…I know when they’ll be hungry, and the food is ready. I know when they’ll be tired, and the bed is turned down. I know it before they know it themselves.”
Top 5 Crisis Management & PR Lessons the Super Bowl Has Taught Us
By Felicia Knight
As Super Bowl 50 approaches, we thought, “Who doesn’t love a good sports analogy?” (Hey, at least we didn’t go with Groundhog Day.)
In truth, Super Bowl season is a time of hype and hyperbole. Everyone has great expectations for their team, their favorite players, the commercials, even the food. People who don’t know Cam Newton from Cam Tucker at least are looking forward to some great seven-layer dip and Doritos.
Felicia Knight talks with Jodi Flynn on her podcast "Women Taking the Lead,"
The Knight Canney Group's Felicia Knight talks with Jodi Flynn on her podcast "Women Taking the Lead," about what it's like to be the president of a women owned and operated public relations consultancy.